Orders are typically processed within 1–3 business days, Monday through Friday, excluding holidays.

Once your order has shipped, you will receive a confirmation email with tracking details.

Most orders arrive within 5–8 business days from the order date. Delivery times are estimates and can vary depending on the carrier, destination, weather, and other factors outside our control.

View our full Shipping Policy →

We currently ship to the contiguous United States (Lower 48 states).

At this time, we do not ship to:

• Alaska or Hawaii
• U.S. territories
• APO/FPO addresses
• International destinations

Orders are shipped from within the United States. Products may also be fulfilled through trusted fulfillment partners.

Shipping is calculated using a transparent, weight-based rate structure.

Rates currently begin at $5.99 for packages up to 1 lb and increase depending on shipment weight.

View the full shipping rate table →

Once your order has shipped, a tracking number will be sent to you by email. Please allow up to 48 hours for tracking updates to appear after shipment.

Please check your shipping address carefully before placing your order. We cannot guarantee address changes after an order has been processed.

If you notice an error, contact us as soon as possible at support@ecosupplements.com.

Yes. Items may occasionally ship separately to help provide faster delivery. If this happens, you may receive multiple tracking updates at no additional shipping cost.

Please contact us within 5 business days if your order arrives damaged or appears lost in transit.

For damaged products, include your order number, a description of the problem, and photos of the product and packaging when possible.

Eligible products may be returned when they are unused, unopened, in their original packaging, and in resellable condition.

A return request must be submitted within 14 days of delivery.

The following are not eligible for return or refund:

• Opened or used supplements
• Products with broken safety seals
• Items marked as final sale
• Gift cards

Contact our support team first at support@ecosupplements.com.

If your return is approved, we will provide return instructions. Please do not send products back without prior authorization.

Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.

Original shipping fees are non-refundable.

A 10–15% restocking fee may be applied to approved returns to help cover handling, inspection, and restocking costs.

Once an eligible return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds are issued within 5–10 business days to the original payment method used at checkout. Your payment provider may require additional processing time.

First check your bank account, then contact your payment provider or bank. If the approved refund still cannot be located after those steps, please contact us.

Orders may be canceled within 12 hours of placement. After that period, an order may already be processed or shipped and cannot necessarily be canceled.

Contact us as quickly as possible if you need to request a cancellation.

Contact us within 5 business days of delivery. Please provide:

• Your order number
• A description of the issue
• Photos of the product and packaging

If approved, we will provide a replacement or refund at no additional cost.

Available payment options may include:

• Credit and debit cards
• Google Pay
• Klarna
• Afterpay
• Affirm
• Cash App Pay

Payments are processed through secure third-party payment providers. Available options may vary at checkout.

No. Eco Supplements sells dietary supplements and related products from multiple brands and suppliers. We do not manufacture every product listed on the website.

Our support team can help with general product and order questions, but we cannot diagnose medical conditions or replace advice from a qualified healthcare professional.

Dietary supplements are not intended to diagnose, treat, cure, or prevent disease. Please consult a qualified healthcare professional before using a supplement if you are pregnant, nursing, taking medication, or have a medical condition.

No. Individual experiences vary, and Eco Supplements LLC does not guarantee specific individual results from using a product.

Orders are subject to acceptance and availability. In certain situations an order may be refused, limited, or canceled, including product availability issues, pricing or product-information errors, or suspected unauthorized transactions.

Depending on how you use the website, information may include your name, billing and shipping address, email address, phone number, order information, and certain website or device information.

Payment information is processed through third-party payment providers.

Cookies, pixels, and similar technologies may be used to operate and improve the website, understand how visitors use it, measure advertising performance, and support personalized advertising.

Our Privacy Policy identifies service providers used for areas such as payments, analytics, advertising, hosting, affiliate marketing, and order fulfillment, including services from Google, Meta, Stripe, Kinsta, CJ Affiliate, and Inventory Source.

View our Privacy Policy for full details →

Depending on your location, you may have rights relating to access, correction, deletion, or certain privacy choices.

To make a privacy-related request, email support@ecosupplements.com or contact us through this page.

Eco Supplements is a family-run company founded by brothers Mikael and Gabriel, originally from Sweden. Our approach is built around simplicity, quality, transparency, and respect for nature.

Eco Supplements LLC
312 W 2nd St, Unit #A8851
Casper, WY 82601
United States
EIN: 38-4381513

Read our story →

Email us at support@ecosupplements.com.

We typically respond within 24 hours and answer messages in the order they are received.