Shipping Policy
Eco Supplements LLC is a family-owned, eco-conscious business committed to providing high-quality supplements and natural products with care and transparency. Every order is handled with attention to detail — because to us, you’re not just another order number.
Below you’ll find everything you need to know about how we process and deliver your order.
Shipping Availability
We currently ship within the contiguous United States (Lower 48 states).
At this time, we do not ship to:
- Alaska or Hawaii
- U.S. territories
- APO/FPO addresses
- International destinations
Order Processing
As a small, family-run operation, we take care to ensure every order is handled properly. Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is shipped, you will receive a confirmation email with tracking details.
Delivery Time
Most orders arrive within 5–8 business days from the order date.
While we aim to deliver as quickly as possible, please note that delivery timelines are estimates and may vary depending on carrier performance and location.
Shipping Rates
We offer transparent, weight-based shipping rates so you only pay for what it costs to ship your order.
| Order Weight | Shipping Cost |
|---|---|
| Up to 1 lb | $6.00 |
| 1.01 – 5 lbs | $10.00 |
| 5.01 – 10 lbs | $15.00 |
| 10.01 – 15 lbs | $20.00 |
| 15.01 – 20 lbs | $25.00 |
| 20.01 – 25 lbs | $27.00 |
| 25.01 – 30 lbs | $29.00 |
| 30.01 – 40 lbs | $33.00 |
| 40.01 – 50 lbs | $43.00 |
| 50.01 lbs and up | $55.00 |
Where Orders Ship From
All orders are shipped from within the United States to ensure reliable and timely delivery.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
Delivery Delays
As a smaller business, we work hard to meet every delivery estimate. However, delays may occasionally occur due to factors outside our control, including:
- Carrier delays
- Weather conditions
- High demand periods
- Incorrect shipping details
If any issues arise, we’re here to help — just reach out to our support team.
Incorrect Address
Please double-check your shipping address before placing your order. We are unable to guarantee changes once an order has been processed.
Eco Supplements LLC is not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 5 business days. We will do our best to resolve the issue quickly and fairly.
Split Shipments
To ensure faster delivery, items in your order may occasionally ship separately. If this happens, you will receive multiple tracking updates at no additional cost.
Contact Us
We’re here to help and always happy to hear from you.
Eco Supplements LLC
Registered address: 312 W 2nd St, Unit #A8851, Casper, WY 82601
EIN: 38-4381513
Email: support@ecosupplements.eu
Contact page: https://ecosupplements.com/contact
